“BEWARE - It works great until it doesn’t!”

A power outage at a key moment during the year or something like that could cause a corrupted disk and I’m guessing any corruption would then be backed up across all the drives and the problem magnifies over time. Jim Haney, who’s unit caught fire in the post above, finished it for me. :-o

It’s a real shame because the product does sound too good to be true. Unfortunately I guess it is. :-(

Sorry to hear about your problems.. I was wondering if any of you who don’t want their DROBO anymore, I would like to buy the enclosure off of you.. I just want the case.. The insides don’t matter to me because I would like to use the case for a project. Please contact me if you would liek to get rid of your bad drobo. Thank you.

Also remember drobo is not backup solution by its self, its a RAID. you should never trust your data solely in one location be it a single hard disk or a raid array. Things still can and will go wrong. Always have your data on at least two separate physical volumes, preferably in two different locations.

For the people that lost data permanently, that really sucks and i feel bad for you. I have personally lost almost a 1TB of un recoverable work data and my policy now is if it is not on two seperate disks and on a spindle of dvd’s then its not yet backed-up and i should not be surprised if one day its all irretrievably gone. If that happens it will be my fault and not the drive or enclosure manufacturers as people are blaming here.

Data Robotics can and should be held accountable for peoples loss of time, money and earnings, but not the direct loss of anybody’s data. They obviously need to improve thier tech support if they want to be taken seriously outside the consumer market, but as a new small company im sure they will get better. So far i have never had to call them.

Also remember drobo is not backup solution by its self, its a RAID. you should never trust your data solely in one location be it a single hard disk or a raid array. Things still can and will go wrong. Always have your data on at least two separate physical volumes, preferably in two different locations.

For the people that lost data permanently, that really sucks and i feel bad for you. I have personally lost almost a 1TB of un recoverable work data and my policy now is if it is not on two seperate disks and on a spindle of dvd’s then its not yet backed-up and i should not be surprised if one day its all irretrievably gone. If that happens it will be my fault and not the drive or enclosure manufacturers as people are blaming here.

Data Robotics can and should be held accountable for peoples loss of time, money and earnings, but not the direct loss of anybody’s data. They obviously need to improve thier tech support if they want to be taken seriously outside the consumer market, but as a new small company im sure they will get better. So far i have never had to call them.

Ollie

I’ve had good luck with my Drobo so far, bought it in January 08, and I’m currently upgrading two of the four drives in it to bigger ones. No problems so far, although the fan is really loud when it gets going. I haven’t had to deal with the company “support” yet, I hope that day never comes.

Data is not backed up unless it’s backed up twice, I’ll be looking for another storage solution to keep a second copy of all my data. Drobo protects against a single drive failure, but not if your whole volume gets corrupt, or two drives fail, or god knows what else could go wrong. But other than that, I’ve been very happy with it.

Thanks. At least your issues have cost DataRobotics a potential customer.

Also, I noticed today that Drobe isn’t available on Tiger, Newegg, Compusa, and a couple other sites.